FAQS
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and Shopify Pay.
How long will my order take to arrive?
Orders are typically shipped within 1–2 business days.
Most orders within Europe are delivered within one to two weeks, but delivery times may vary depending on your country and local postal services.
In some cases, shipping may take longer.
What’s your return and refund policy?
If you're not satisfied with your order, you can return unused, unworn items in their original condition within 15 days of delivery.
Return shipping is the customer’s responsibility unless the item is damaged, defective, or incorrect.
Some items (e.g. final sale, custom, or hygiene-related) are non-returnable.
To start a return, please contact us first at sup.bearforce.info@gmail.com for authorization.
How do I clean and care for my grips and bands?
Wipe products down after each use with a damp cloth and mild soap. Let them air‑dry fully before storing in a cool, dry place—this preserves grip texture and band elasticity.
Do you offer discounts for bulk or wholesale orders?
Yes! For bulk or wholesale inquiries, please contact us at sup.bearforce.info@gmail.com